1800 ACFIAS

FAQ

ACFIAS stands for Australian Client-Focused International Assistant Services. We provide a range of services, including account consultancy, bookkeeping support, admin support, marketing support, and graphic design.
You can contact us by emailing admin@acfias.com or calling 0427 373 844 to inquire about our services.

ACFIAS prioritizes a client-focused approach, ensuring that our services are tailored to meet your specific needs.
We also offer international support for Australian businesses at a fraction of the cost you would normally pay.

Yes, we take data security seriously. We have robust measures in place to protect your personal and business
information. For more details, refer to our Privacy Policy.

Payment terms and methods are determined in the service agreement and may vary based on the specific ser-
vices provided. At on boarding, you pay 2 months in advance, (which included 1 month deposit), then from
there on you pay monthly in advance. We will invoice you in the third week of each month and invoices are pay-
able by the 1st of every month. When you leave, you give us a month’s notice and we continue until the deposit is
consumed.

Yes, you can request changes or cancellations. Specific terms and fees related to these actions are outlined in
the service agreement. We aim to regularly review the work we are doing with you so we can make sure you are
getting what you need.

While we strive to provide high-quality services, we do not guarantee specific outcomes or results as they can
vary depending on various factors.

The timeline for starting services depends on the specific services requested and any prior arrangements. We begin the on boarding process promptly. We will work with you to set up and enter into a talyored service agree- ment and then begin work as soon as possible.

ACFIAS offers international support and can serve clients across various geographic regions.

As a client, you will have direct contact with your assigned support team and person. You can ‘broadcast’ your
communications and then your support person will respond at the next opportunity.

Thank You

acfias-logo

we will contact you soon